Terms & Conditions

Terms of Service

AnnaStella is the operator of the website located at www.annastella.com. This Agreement governs your use of the website and your purchase of any products from AnnaStella.

The website and products are offered subject to your acceptance of these terms and condition. These terms constitute a legally binding agreement between you and AnnaStella, and you should read them carefully. By agreeing to these terms, you also agree to the AnnaStella Privacy Policy, and Shipping Policy, each of which is expressly incorporated by reference herein.

THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE.

User Obligation

By accessing or using the website, you represent that you are agreeing to these terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to AnnaStella through the website. You shall only use the website as permitted by this agreement, and you shall not use the website or the content for any commercial, political, obscene, illegal, or inappropriate purpose. AnnaStella reserves the right, in its sole discretion, to terminate your access to the website for any or no reason. If you register for an account on the website, you may be required to designate an email address and password, and there may be additional requirements as designated by AnnaStella from time to time. You agree to assume all responsibility concerning your use of the website, including all activity occurring through your password (and related account access). You shall immediately notify AnnaStella if you suspect or become aware of any loss, theft, or unauthorized use of your password.

Purchases through the Website

All purchases made through the website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the website. AnnaStella expressly conditions its acceptance of your order on your agreement to these terms, and to all additional terms and conditions that are provided to you on the website that govern your purchase of certain products. By ordering products through the website, you agree to provide true, accurate, current, and complete information. AnnaStella reserves the right without prior notice to discontinue or change specifications and prices on products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and AnnaStella serves the right to revoke any offer to correct any errors, inaccuracies, or omissions.

Privacy Policy

Information We Collect

When you visit our store or make a purchase, we may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and shipping address. We collect this information when you create an account or place an order.
Payment Information: We do not store your payment card information. Payments are processed securely through our trusted payment service provider.
Usage Information: We collect data about how you interact with our website and store, such as the pages you visit and the products you view. This helps us improve your shopping experience.

How We Use Your Information
We use your information for the following purposes:

Fulfilling Orders: We use your personal information to process and ship your orders and provide you with order updates.
Customer Support: If you reach out to us with questions or concerns, we use your information to assist you promptly.
Improving Our Services: We analyze usage data to understand how you navigate our website and store, helping us enhance our offerings and user experience.

Sharing Your Information
We will never sell or rent your personal information to third parties. However, in some cases, we may share your data with trusted partners and service providers to help us with essential business operations, such as shipping and payment processing. Rest assured; we only share what is necessary to fulfill these services.

Data Security
We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.

Your Choices
You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can update or correct inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Opt-out: You can opt-out of receiving marketing communications from us at any time.

Payment Methods

We currently accept the following payments for Online Orders:

Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, CUP, JCB, and Maestro. Your payment will be processed securely through our trusted payment gateway.

Apple Pay: For those who love the ease of mobile payments, you can use Apple Pay at checkout. This method provides a quick and secure way to finalize your order. We do not accept Google Pay at this time.

If you are making a Local Pick-Up Order (Minneapolis-St. Paul), we accept the following payments:

Cash Payments: You can make payments in cash to the founder, Anna Her.

Electronic Payments: PayPal, Venmo, Zelle, Facebook Pay.

If you have any questions about payment methods or any other inquiries, please feel free to reach out to us at anna.her2020@gmail.com or 651-442-8322.